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Igor Ustinov is a seasoned professional in business development and performance management, currently serving as the Head of Business Development and Performance Management for Data & Business Intelligence at Zurich Insurance since May 2019. With previous roles including Head of Business Engagement and Business Engagement Manager within the same organization, Igor has successfully led teams and initiatives that streamlined processes and reduced costs, particularly in presales for internal clients. Prior experience includes impactful roles at Yandex, VTB Capital, Promsvyazbank, and Billin Spain, where contributions spanned investor relations, media relations, and international business strategy. Igor holds an MBA from IESE Business School and a Specialist Diploma in Journalism from Lomonosov Moscow State University.