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Rinaldy Rinaldy has a diverse work experience spanning several companies and roles. Rinaldy'smost recent position was with Zurich Indonesia, where they served as a Customer Insight Manager starting in December 2022. Prior to that, they worked as the Head of Analytics at Froyo Story from March 2020 to December 2022. Rinaldy also worked at Unilever as a Digital Consumer Market Insight Analyst from October 2018 to March 2020. Additionally, Rinaldy has experience as a Senior Digital Analyst and Social Media Analyst at OLRANGE from December 2017 to October 2018 and from July 2016 to December 2017, respectively. Rinaldy began their career as a System Analyst (Project Based) at PT. Ardeco Karya Global from September 2015 to January 2016.

Rinaldy Rinaldy completed their Bachelor's degree in Information System at BINUS University from 2012 to 2016. Rinaldy obtained additional certifications such as the Zurich CX Mastery Program - Practitioner Level and Zurich Customer Mastery Program - Foundational Level from Zurich Insurance in March 2023. In April 2021, they also obtained a Foundation Certification from Brandwatch.