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Deepak Chandramohan has extensive experience in customer success and project management, currently serving as a Customer Success Manager at Zuper Inc since October 2021. Prior roles include Senior Business Analyst at Cognizant, where Deepak focused on user stories and requirements documentation while acting as a Scrum Master for enrollment projects. Deepak previously worked as a Senior Quality Analyst at FULL Creative, coaching junior team members, and as Team Lead at Touch2Success, overseeing operations for a team of 15-20 associates. Early career experience includes a Supervisor role at Sitel India Limited, where Deepak implemented process improvements, and a Customer Service Representative position at Sutherland Global Services, handling customer inquiries in the antivirus domain.