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Rafael Berçam has a strong background in quality assurance and automation engineering. Rafael is currently working at Zup Innovation as a QA Engineer Specialist and Tech Lead. Prior to that, they worked as a Tech Lead at the same company and as a QA Engineer Specialist. Rafael also has experience at Syngenta Digital Brasil as a Quality Assurance Developer Senior, where they worked on various automation and testing projects. Before that, they worked at Maxmilhas as a QA Automation Engineer and Tech Lead, handling automation testing for different platforms. Rafael also worked at conta.MOBI as a QA Automation Engineer, where they focused on test planning, execution, and automation. Additionally, they have experience at Algar Tech as a QA Engineer, where they specialized in test automation and team management, and at SISLOC as a QA Engineer, responsible for process analysis and testing. Rafael'scareer began at Versa Software as an Analyst for support and implementation, and they started as an intern at Fácil Informática in programming.

Rafael Berçam received a Bachelor of Technology (B.Tech.) degree in Information Technology from Centro Universitário UNA, where they studied from 2012 to 2014. In addition, they obtained several certifications including CertiProf Continuous Learner, DevOps Essentials Professional Certificate (DEPC), English Conversation Practice from Cambly Inc., and Scrum Foundation Professional Certificate (SFPC) from CertiProf, all in the year 2020.