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Terry Taniuchi is a seasoned professional with extensive experience in customer success and sales engineering across various technology companies. Currently serving as Senior Manager in the Customer Success division at Zuora since July 2020, Terry is responsible for presales and business growth after GoLive. Previously, Terry held roles at Salesforce and Brightcove, focusing on pre-sales engineering and leading professional services comprehensively in the Japan market. Earlier positions included Solution Consultant at Adobe Systems and managerial roles at JStream Inc. and Eiwa System Management Inc. Terry holds an MBA from Globis University Graduate School of Management and a Bachelor's degree in Electronics Information from Fukui National College of Technology.