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Arun Kumar J has extensive work experience in the field of application support and technical analysis. Arun currently holds the position of Principal Application Support Engineer at Zuora since May 2020. Prior to that, they worked as a Senior Application Support Engineer at Zuora from October 2018 to May 2020. Before joining Zuora, Arun worked at Thirdware Solution INC in various roles, including Associate Technical Analyst, Technical Specialist, Associate Technical Specialist, Senior Software Engineer, and Software Engineer, from April 2013 to October 2018. Arun also worked at Synaptris Inc. as a Consultant from April 2012 to March 2013, and as a Junior Consultant - Trainee from June 2010 to April 2012.

Arun Kumar J's education history begins with their attendance at Kendriya Vidyalaya from 1994 to 2003, where no specific degree or field of study is mentioned. Arun then went on to study at Velankanni Matriculation Higher Secondary School from 2003 to 2005, again without a specified degree, but with a focus on Computer Science. From 2005 to 2009, Arun attended Sree Sastha Institute of Engineering and Technology, where they obtained a Bachelor of Engineering (B.E.) degree in Computer Science.

In addition to their formal education, Arun has also obtained several certifications. Arun obtained an ITIL Foundation Certificate in IT Service Management from PeopleCert in March 2015, and an ITIL Intermediate Certificate in IT Service Operation in December 2015, also from PeopleCert. Furthermore, Arun obtained a Certified Scrum Product Owner (CSPO) certification from Scrum Alliance in February 2023. Lastly, Arun has pursued certifications from Zuora, including the Zuora-Certified Administrator and Zuora-Certified Product Catalog Manager, although specific dates of completion are not provided.