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Maddy Reid is an experienced professional in product management and customer success, currently serving as an Associate Product Manager at PointClickCare since January 2024. Maddy's career includes a significant tenure at AlertMedia, where roles included Product Manager and Customer Success Manager. Previous experience at Yardi encompassed several positions, notably Client Relationship Specialist and Regional Account Specialist. Additional roles include Assistant Manager at Gap Inc./Banana Republic and various positions at Starbucks and Radio Bloomington. Maddy began a career in promotions with WZND Radio at Illinois State University while earning a degree in Mass Media with a focus on Media Management, Promotion, and Sales.