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Nick Proulx has a diverse range of experience in the field of systems administration, technical support, and management. With a background in managing staff, inventory, and customer service at Hollywood Video, Nick transitioned to roles such as Systems Administrator at SHOES.COM and Systems Engineer at Zumiez. Nick's expertise includes managing security patches, user accounts, phone systems, and antivirus solutions. Additionally, Nick has experience in technical support and helpdesk roles, demonstrating a strong foundation in IT support and systems administration.