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Since 2014, Frances Palm has served as Chief Operating Officer at Zufall Health where she is responsible for the smooth and efficient operation of all services offered at its nine centers and on its two mobile units. Her oversight ensures that the necessary processes and systems are solidly in place and effectively deployed to deliver on the organization’s commitments to improve the health of their patients and communities. Additionally, she supervises several programs including the Title X Family Planning program, the N.J. Cancer Education & Early Detection (NJCEED) program, the Improving Pregnancy Outcomes Initiative, and Intensive Senior Services. She is also responsible for Zufall’s compliance with federal and state guidelines and the organization’s policies and procedures.

She holds a Master’s Degree in Public Administration from Seton Hall University and a Bachelor’s Degree in Sociology from Drew University.