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Jonathan Conde serves as the Operations Territory Manager at Zubale since August 2022, contributing extensive experience in customer service and operations management. Previously, Jonathan worked at Volkswagen Financial Services - México, where responsibilities included managing financing channels and enhancing customer satisfaction. Jonathan also held a role at IBM in Human Resources, focusing on Change Management and internal communication strategies, and served as a commercial partner at COVAZCON, leading sales teams and developing strategic partnerships. At Deloitte México, Jonathan worked as a risk consultant in the automotive and banking sectors, emphasizing compliance and auditing processes. Jonathan holds multiple master's degrees in Business Creation and Innovation and Marketing Management, along with a degree in Business Administration from Benemérita Universidad Autónoma de Puebla.