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Bionda Huiskamp is an experienced professional in servicedesk management and functional website management, currently serving as a Servicedesk Medewerker at Zozijn since May 2016. Bionda's role includes being the primary contact for ICT inquiries, complaints, and issues related to healthcare applications and client transportation, while also coordinating the knowledge team and self-service portal using Topdesk. Previous experience includes positions at Oad Bus B.V. and Oad Reizen, focusing on helpdesk support, website management, incident management, and content management. Bionda has also held various roles in service and quality management across different organizations, showcasing strong capabilities in customer service and training. Educational qualifications include a degree in Tourism from De Factoor in Zwolle and a HAVO diploma from KSA in Apeldoorn.