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Prashant Shinde has a diverse work experience, starting from their current position as Vice President - Digital Transformation | Program Management at Zopper. Prior to that, they worked as an Associate General Manager in Information Technology at PNB MetLife India Insurance Co. Ltd from 2016 to 2022. Prashant also held the role of Head- CRM (Senior Manager - Information Technology) at Tata AIA Life Insurance from 2015 to 2016.

Before that, Prashant worked at IndiaFirst Life Insurance Co. Ltd as Group Head - IT Projects & Services (Senior Manager) from 2012 to 2015, where they participated in cutting-edge technology initiatives and oversaw projects for CRM and contact centre solution applications.

Their earliest experience in the industry was as a Project Leader in Direct Channels - Information Technology at IndusInd Bank from 2007 to 2012, where they led direct channel projects and provided technical support for CRM and contact centre solution applications. Prashant played a key role in the implementation of Talisma CRM and ensured seamless execution across various bank branches.

Prashant Shinde pursued a Master of Business Administration (MBA) degree from Washington University in St. Louis - Olin Business School from 2019 to 2021. During the same period, they also completed an MBA program at the Indian Institute of Technology, Bombay. In 2015, they participated in a Management Development Program focused on ERP, CRM, SCM, and BI at the Indian Institute of Management Ahmedabad. In 2011 and 2012, Prashant earned an EPM degree in Management from IIT Bombay - Shailesh J. Mehta School of Management. Additionally, Prashant holds a Bachelor of Science degree in Information Technology from the University of Mumbai, although the specific start and end years for this degree are unavailable.