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Kate Erb is an accomplished professional with extensive experience in the financial services sector. Currently serving as Chief Operating Officer at Zopa Bank since June 2023, Kate has previously held senior roles including Director of Operations and Infrastructure at Leeds Building Society and Chief Operating Officer at Aspinall Financial Services Ltd and Vive, where significant contributions were made towards achieving regulatory authorizations. With a strong background that includes leadership positions at Oakbrook Finance and Coles Financial Services, along with over a decade of experience at Capital One Bank (Europe) plc, Kate has demonstrated expertise in operations, customer strategy, and risk management. Educational qualifications include a Bachelor of Science degree in Biology from the University of Nottingham.