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Kristin Hall is an accomplished customer success and account management professional with extensive experience spanning over two decades. Currently serving as Customer Success Manager III at ZoomInfo since September 2011, Kristin previously held the position of Senior Account Manager Team Lead. Prior roles include significant contributions at Application Security, Inc. as a Sr. Inside Sales Rep, at Sophos as an Account Manager, and at Centage as a Customer Manager. Kristin began a long tenure at Cognos Corporation, where achievements included maintaining a retention rate of 88% and growing an annual quota from $11 million to $25 million over five years. Early career experiences include roles in telesales and operations management. Kristin holds a diploma from Mount Ida College and graduated from King Philip Regional High School in 1994.