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Shawn Gilliam has a diverse and extensive work experience. Shawn began their career in 1994 at Meredith Corporation, where they held various editorial positions, including Associate Editor, Senior Editor, and Editor. From 2007 to 2009, they worked at MSP Communications as the Homes Editor and Editor of Mpls.St.Paul Magazine. Later, they joined Target in 2009 and served as a Senior Specialist and Manager in Communications until 2015. In 2016, they joined Hanley Wood as a Senior Director of Content Strategy, a role they held until 2019. Currently, they are the Senior Director of Content Strategy at Zonda.

Shawn Gilliam obtained a Bachelor of Arts (BA) degree in Journalism and Mass Communication from Drake University, completing their education between the years 1990 and 1994.