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Alex Kapcar is an accomplished professional with extensive experience in account management and customer support. Currently serving as a Regional Account Manager at Zonar Systems since 2020, Alex has consistently achieved over 100% of quotas with strong year-over-year growth. Previous roles at Zonar include Customer Experience Manager, where Alex oversaw high-tier enterprise accounts, and Field Support positions, where responsibilities included troubleshooting and training clients on products. Prior to Zonar, Alex held roles at Macy's as a System Administrator and at Jackson Dawson Communications as a Product Specialist. Alex holds a B.S. in Health Services Administration and Business Administration from Ohio University.