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Lakshman Ganesh B K is a seasoned professional with a strong background in accounts receivable and customer support. Currently serving as a Senior Executive in Accounts Receivable at Zoho since September 2018, Lakshman is responsible for reviewing and resolving billing issues while optimizing operational processes. Prior to Zoho, Lakshman worked at HCL as a Senior Customer Support Executive, focusing on medical claims for Apria Healthcare and utilizing real-time data analysis to enhance revenue generation. Lakshman also held a position at Dell as a Senior Representative AR Caller, where responsibilities included monitoring customer accounts and communication regarding payment irregularities. Lakshman holds a Bachelor of Engineering (BE) in Electrical and Electronics Engineering from Arignar Anna Institute of Science and Technology and completed 10+2 in Computer Science at GK Shetty Hindu Vidyalaya Matriculation HR Sec School.