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Donald Shaff is a seasoned professional in program management and operations, currently serving as Senior Director of Program Management and Operations at Zoetis Inc. Previous roles include Associate Director of SAP Support at Warner Chilcott and Principal Consultant - Lead SAP Engineering at IBM Global Business Services for Barr Labs. Additionally, Donald Shaff held positions as Manager of Procurement Support at Johnson & Johnson PRD and Project Manager for Novartis Pharmaceuticals at IBM. Early career experience includes serving as Team Lead for IM/WM and QM at Schering-Plough. Donald Shaff holds a Bachelor of Science degree in Systems Engineering and Computer Science from Universidad de los Andes, obtained between 1981 and 1986.