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Nicole Xu has a strong background in operations, supply chain planning, and financial leadership. Nicole currently serves as the Chief Operating Officer (COO) at ZOE, a company that specializes in an undisclosed field. Prior to their current role, they held various positions at Wayfair, including Head of Global Supply Chain Planning & Analytics, Senior Director, and Director. Wayfair is a prominent online home goods retailer. Nicole also worked as a Sr. Product Manager at Amazon for a year and participated in the Financial Leadership Program at United Technologies.

Nicole Xu pursued a Master of Business Administration (MBA) degree from The Tuck School of Business at Dartmouth, starting in 2009 and completing it in 2011. In addition to their MBA, they also hold certifications in Chartered Certified Accountants from ACCA and Chartered Financial Analyst from the CFA Institute. However, no specific information regarding the months or years of obtaining these additional certifications is provided.