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Laura Baker is an accomplished software engineer and DevOps expert with extensive experience in the technology sector. Currently at Zix since September 2008, Laura leads a DevOps transformation group focused on developing and implementing a comprehensive DevOps vision and roadmap, while collaborating with cross-functional teams. Prior to Zix, Laura served as a Technical Architect at UnitedHealthCare StudentResources, where responsibilities included overseeing claims processing systems built on Microsoft .NET/C#. Earlier roles included software engineering positions at Life Systems Software, Evoke Software, and DCS Corporation, where key contributions involved data modeling, application development, and machine vision systems. Laura holds a Bachelor's degree in Political Science and Management from DePaul University, has completed Masters level classes in Software Systems Engineering at George Mason University, and earned a BS in Computer Engineering from Case Western Reserve University.