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Abu Sassi is an experienced Network Operations Center Engineer at Zivaro since July 2020. Previously, Abu worked as an Infrastructure Operation Analyst at Nuran Bank, where responsibilities included installing and configuring IBM hardware and software, setting up disaster recovery solutions, and managing over 100 servers. Prior roles included serving as a Technical Consultant at Agathon Systems Ltd, where project management and technical requirements development were key responsibilities, and as a System Administrator at IBM Global Services, focusing on implementing customer service requests and managing server installations. Earlier experience also includes a Technical Consultant position at Hewlett Packard Enterprise. Abu holds a degree in Chemical Engineering from the University of Southern California.