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Mihail Ovidenie currently serves as a Customer Experience Manager at ZIRO since February 2022, following experience as an Underwriter II at TD and a Case Manager at Foresters Financial. Prior roles include consulting at The Art of and multiple positions at Rogers Communications, such as Operations Manager, Vendor Analyst, and Customer Success Manager. Mihail holds a Bachelor of Arts in Political Science and Government from York University, an Accounting Diploma and a Diploma in Strategic Management-Accounting from Centennial College, and has been associated with the Chartered Professional Accountants of Canada from 2015 to 2020.