The Customer Support and Operations team at Ziply Fiber plays a crucial role in ensuring a seamless experience for customers utilizing the Northwest's best fiber network. This team is responsible for managing technical support, dispatching services, and overseeing billing and logistics operations, while also driving customer experience initiatives. By collaborating closely with other departments, they strive to resolve issues efficiently, optimize service delivery, and enhance overall customer satisfaction in the rapidly evolving telecommunications landscape.
Brian McNaughton
Customer Service Manager
Charlene Pillay
Customer Experience Manager
Lacei Higgins
Manager Of IT Support
Michael Barnett
Sales And Service Technician
Michael Burgess
Technical Support Specialist
Miles Darrell
Sales And Service Technician
Nicholas Allie
Sales Service Representative I...
Shane McCauley
Customer Enginneer-data Applic...
Suzie Bailey
Manager, Carrier Administratio...
William Barger
Senior Customer Experience Man...
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