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Daniel Hernández is an experienced technical support professional with a diverse background in various roles across multiple companies. Currently serving as a Tier 2 Technical Support Engineer at both Zipdev and Axcient since June 2022, Daniel brings a strong foundation from previous positions including Technical Help Desk Specialist at Yazaki Corporation and Technical Support Specialist at Atos IT Solutions and Services A/S. Prior experience also includes roles at GE Digital as a Smart Help Remote Specialist and Service Desk Associate, as well as a Data Analyst position at Johnson Controls. Daniel's career began at arvato CRM Solutions, where responsibilities spanned Operations Supervisor, Training, Hiring & Recruiting, and Team Lead. Daniel holds a degree in Negocios, artes cinematográficas y televisivas from Universidad de Cine (AMCI), earned between 2005 and 2009.