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Aidan Berry is a Customer Success Manager at ZINIO, responsible for managing the B2B sales process for global publisher clients, including acquisition, onboarding, and account management, while also upselling various products and services. Prior experience includes a one-year career break for personal goals and charity work, as well as significant roles at PayPal where Aidan managed a portfolio of high-value merchants, maximizing revenue and ensuring client satisfaction. Aidan has a diverse background in customer service and account management with previous positions at Facebook, Nokia, and in the hospitality sector. Aidan holds a Bachelor of Commerce degree from University College Cork and has completed further education in UX design and financial crime prevention.