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Xuan N. is a seasoned professional with a diverse background in customer success, account management, and quality assurance across various industries. Most recently serving as an Enterprise Customer Success Manager at VERO, Xuan played a key role in implementing innovative technology solutions to enhance efficiency in applicant screening. Prior experience includes senior positions at Zillow Group, where duties involved managing strategic accounts within a leading real estate marketplace, and a managerial role at the San Francisco Chronicle. Early career achievements include managing store operations and events at Puro Chile and holding multiple quality assurance roles at Ashford University, where contributions included developing training tools and enhancing standard operating procedures. Xuan holds an M.B.A. in Human Resources from Ashford University and a Bachelor's degree in Communications from San Diego State University.