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Sergio Soares has over 20 years of work experience, primarily in the field of IT. Sergio started their career as an IT Consultant at KSI - CENTRIC in 2000, and then moved on to work as an IT professional at MCL Technologies in 2007, where they managed network and infrastructure, as well as servers and telecommunications. In 2020, Sergio joined Zetes Confidens as an IT and Operations Manager. Currently, they are working at Zetes as an IT Director, responsible for comprehensive applications and database management, website management, network and infrastructure management, IT solutions implementations and project management, and more. Sergio has expertise in various areas including telecommunications management, cloud implementation, backup strategy, and DNS management.

Sergio Soares has a diverse education history. In 1997, they obtained a Bachelor's degree in Electronics, Network, and Telecommunication Engineering from Haute École Francisco Ferrer. Sergio also attended various short-term courses and training programs, such as Proximus ICT Learning for Global Industrial Cyber Security Professional in 2017, B2B Learning for ITILV3 in 2015, Global Knowledge for VSICM VMware vSphere5: Install, Configure, Manage in 2013, Egilia for LPI 101-102 in 2011, Global Knowledge for SNPA Securing Networks with Pix and ASA in 2008, Dimension Data for CCNA in 2002, and Dimension Data for SQL 2000 Administration & Query in 2000. Additionally, they received training from TrainSignal in Cisco, Microsoft Products, and VMWare.