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Jim Kim is a seasoned professional with extensive experience in program and product management across various industries. Currently serving as Senior Program Manager at Zeta since July 2022, Jim previously held roles at PayPal, where responsibilities included managing global strategic product development, and at Xoxoday, where significant advancements in product implementation for international clients were achieved. Earlier experiences include serving as Associate Program Manager at Thoucentric, where Jim developed innovative automation solutions for leading FMCG clients, and as Sr. Manager at Xoxoday, overseeing a successful cloud-based SAAS product. Jim began their career at Infosys Technologies Ltd as a Product Consultant and also held managerial roles at Manipal Group and Ashok Leyland – Nissan JV, demonstrating a strong foundation in strategic analytics and vendor management. Education credentials include a PGDM from T.A.Pai Management Institute and a BE in Engineering from Manipal Institute of Technology.