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Lewis Smith-Tong has over 13 years of experience in the product management field. From 2008 to 2013, they worked for BPP in various roles, including Revenue Performance Analyst, Virtual Learning Environment Analyst, Distance Learning Programme Coordinator, and Database Administrator. From 2013 to 2016, they were a Senior Product Manager and Manager of Product Strategy & Operations at Exponential. From 2016 to 2019, they held the positions of Product Director, Senior Product Manager, and Product Manager at Unruly. From 2019 to 2022, they were Lead Product Manager at A Million Ads. Lewis is currently a Principal Product Manager at Elastic and a Senior Product Manager at Zeroheight.

Lewis Smith-Tong attended Rainham Mark Grammar School from 1997 to 2004, where they obtained a High School degree. Lewis then attended UCL from 2004 to 2007, where they obtained a BSc in Combined Sciences.