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Ceinwen Michael has over 10 years of work experience in customer success, sales, marketing, and international relations. In 2021, Ceinwen began working as a Customer Success Manager for zeroheight (YC S19). From 2019 to 2021, Ceinwen was the Japan Country Manager for CRCC Asia, where they managed operations of Tokyo and Osaka offices, negotiated contracts with vendors, and managed B2B and B2C client relationships. From 2018 to 2019, Ceinwen was the Senior Account Manager for True Run Media (theBeijinger | beijingkids | JingKids), where they managed key accounts for digital, print, and offline events, and collaborated with editorial teams for delivery of paid content on WeChat. From 2016 to 2018, Ceinwen held the roles of Sales Manager for Vandergeeten & EG Distriselecta and Beijing Sales Manager for TopShelf Asia. From 2015 to 2016, Ceinwen was the Marketing Manager for Imperial Tours, where they managed international marketing campaigns and digital strategies, including SEO, PPC, website redesign project, social media, email campaigns, blogs, and Salesforce. From 2013 to 2015, Ceinwen was the Beijing General Manager for CRCC Asia. From 2010 to 2013, Ceinwen held two roles for CRCC Asia, UK General Manager and UK Sales Manager. Ceinwen's UK General Manager role included managing an office of 3 staff, with responsibility for staff recruitment and training, as well as managing marketing and sales strategies and conducting PR and media relations activities. As UK Sales Manager, Ceinwen was responsible for sales of internships, courses, and travel in China to the European market, as well as managing interviews and assessment of clients, visas, travel logistics, and pre-departure training. In 2010, Ceinwen was the Assistant International Marketing Officer for Edge Hill University.

Ceinwen Michael's education history includes a BA in History from the University of Sussex, which they completed in 2006 with a 2:1. Ceinwen then went on to earn an MA in Chinese and Business with Merit from the University of Leeds in 2009. Most recently, in 2020 Ceinwen completed a Full Stack Web Development course with Le Wagon.