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Eva Chiu currently serves as the Head of Customer Care at Zenyum since April 2021. Previously, Eva held the position of Customer Service Supervisor and Operations Analyst at Align Technology from July 2018. Prior experience includes serving as a Supervisor at Getinge, a CSR at Converse, and a Customer Service representative at Nobel Biocare. Throughout the career, Eva has gained expertise in SAP implementation, order management, and reporting, including the development of departmental SOPs and conducting stock counts and adjustments.