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Let¨ªcia Temp has a diverse work experience history. In 2008, they worked as an Exchange Student at Rotary International. From 2012 to 2014, they held leadership roles at F5 Junior Consultoria Internacional, serving as President and Director of People Management. During this time, they were involved in strategic planning, representing the organization, and analyzing the quality of consulting services.

In 2014, Let¨ªcia had a short-term internship at Master Top, where they focused on franchise opportunities and import processes.

From 2017 to 2018, they worked as a Sales Account Executive at XLabs Security, responsible for prospecting and closing contracts, conducting technical sales, and managing the sales pipeline.

From 2017 to 2021, they worked at ZENVIA in various roles, including Support Analyst, Business Analyst, Senior Account Executive, and most recently, as a Product Owner. In these positions, they were involved in requirements gathering, market analysis, and user research. Let¨ªcia also managed backlogs, delivered on roadmaps, and facilitated functional planning. Additionally, they handled communication with internal teams and clients, analyzed product metrics, and worked on various projects, such as the integration with Salesforce.

Throughout their career, Let¨ªcia has developed expertise in CPaaS and SaaS, with a focus on messaging, communication platforms, and security software. Let¨ªcia also has experience in customer billing and payment methods, interface and configuration management, customized configurations, and generating standard and custom reports.

Overall, Let¨ªcia Temp has demonstrated their ability to excel in roles related to product management, sales, business analysis, and leadership.

Let¨ªcia Temp's education history is as follows:

Let¨ªcia Temp completed a Product Analytics course at Cursos PM3 in the year 2022.

In 2021, Let¨ªcia Temp participated in a Product Management course at Cursos PM3.

From 2020 to 2022, Let¨ªcia Temp pursued Project Management studies at PUC Minas.

In 2015 and 2016, Let¨ªcia Temp took part in an International Exchange College program in Chinese language studies at Shenzhen University.

Between 2017 and 2019, Let¨ªcia Temp studied Language Interpretation and Translation at Est¨¢cio.

From 2011 to 2014, Let¨ªcia Temp completed a Bachelor's degree in International Relations and Affairs at Universidade Federal de Santa Maria.

In addition to these academic achievements, Let¨ªcia Temp has obtained several certifications. In 2023, Let¨ªcia received certifications in "UX Acess¨ªvel - Projetando Interfaces Inclusivas" from Alura, "ProdutividadeInteligente" from Escola Conquer, and "SAP Implementation" from ZENVIA.

In 2020, Let¨ªcia Temp obtained a Mastership in Sales | Saas Sales Method from Winning by Design.

Let¨ªcia Temp also holds certifications such as "International Trade for Translators and Interpreters" and "Culture-specific elements in scientific, professional and official translation", both obtained in 2017 from ProZ.com.

Additionally, Let¨ªcia Temp received a certificate of attendance as an interpreter (Mandarin/Portuguese) from the Pol¨ªcia Federal in 2017.

Other certifications obtained by Let¨ªcia Temp include "Eneagrama aplicado" from Instituto Eneagrama (IE) in 2016 and "HSK 4 (ººÓïˮƽ¿¼ÊÔ - Chinese Proficiency Test)" from Hanban - Ministry of Education of the People's Republic of China also in 2016.

Lastly, Let¨ªcia Temp completed the certification course "Estrat¨¦gias e T¨¢ticas de Negocia??o Internacional" in 2013 from Federa??o das Ind¨²strias do Estado do Rio Grande do Sul - FIERGS.