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Jennifer Cruz has over a decade of experience at Zensar Technologies, currently serving as Operations Manager within the Growth & Platforms Office, focusing on Brand & Communications, Alliances, and Offerings. Jennifer has held various managerial roles in the CDTO, CHRO, and CMO’s offices, contributing to the strategic management of IM Direct & Alliance - Channel Business Accounts for the USA and EMEA regions, and ensuring timely delivery of multi-vendor services. Prior experience includes a Quality Analyst position at Oceans Connect (I) Pvt Ltd. Educational qualifications encompass a Certified Internal Auditor certification in Information Security & Data Privacy based on ISO/IEC 27001:2013, a Post Graduate Diploma in Quality Management, and degrees in Arts from Nowrosjee Wadia College. Additionally, Jennifer possesses certifications in ITIL and various management system standards.