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Karan Bahirwani is a seasoned professional with extensive experience in product support and customer service. Currently serving as a Senior Product Support Specialist at Zenoti since July 2022, Karan previously held various roles at Amazon from May 2016 to June 2022, including Sr. Customer Rescue Specialist, Sr. Investigation Specialist, and Transaction Risk Investigator, focusing on buyer transaction evaluations and customer communications. Starting as a Customer Service Associate in two different stints at Amazon, Karan developed skills in troubleshooting and resolving customer issues. Earlier experience includes a Client Servicing Intern role at LODHA Group and a Digital Marketing Intern position at Viber. Karan holds a Master of Business Administration in Finance from Hyderabad Presidency College and a Bachelor of Commerce from St. Mary's College.