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Gaurav Singh has extensive work experience in the field of customer success, starting from 2008. Gaurav has worked as a Technical Support Engineer at Wipro, where they handled customer queries and spearheaded the training of new hires. At Worldpay, they served as a Manager (Operations and Support), overseeing a team of 14 people and interacting with international clients. From 2012 to 2022, Gaurav worked at Webgility, Inc. as a Director of Customer Success, responsible for product adoption, relationship building, and team management. Currently, they are employed as a Customer Success Director at Zenoti, where they collaborate across teams to drive account growth and advocates for customer needs in product development strategy.

Gaurav Singh's education history begins with their enrollment at Joy Senior Secondary School in Jabalpur from 1989 to 2001, where they studied Mathematics and Computer Science.

After completing their secondary education, Gaurav attended Rajiv Gandhi Prodoyogiki Vishwavidyalaya in Bhopal from 2005 to 2009. During this time, they pursued a degree in Computer Science Engineering and was awarded the Degree of B.E.

Later on, Gaurav joined Devi Ahilya Vishwavidyalaya and obtained an MBA degree specializing in IT Systems and HR from 2012 to 2014. Additionally, Gaurav completed another MBA degree in Information Technology from the same institution, although the exact dates are unknown.