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Livia Rigotti is an experienced professional in technical support and customer service, currently serving as a Pleno Support Analyst (N2) at Zenklub since December 2022, where Livia provides technical assistance, diagnoses bugs, and implements data-driven internal processes. Prior to this, Livia worked as an Education Consultant at Stilingue, guiding client meetings, training clients, and analyzing social listening data to enhance business performance. Livia's career also includes roles as a Customer Service Analyst and Junior Customer Service Analyst at Stilingue, and various positions in supply chain and logistics with companies such as MRV Engenharia and Ford Motor Company. Livia holds a Level 7 degree in Leadership and Management from EDENZ Colleges and a degree in Industrial Engineering from Universidade Salvador.