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Anggi Ramadhani has extensive experience in customer service roles, currently serving as a Customer Service Agent at Zenius since September 2021, where responsibilities include managing approximately 70 user chats and 5 incoming calls daily, achieving a record of 20 high ratings in one day. Prior roles include Call Center Agent at RADIKARI and PT MitraComm Ekasarana, as well as Customer Service Officer at IDEKU DIGITAL PRINTING, where duties encompassed providing product information and addressing customer complaints. Anggi holds a Bachelor's degree in Indonesian Language Education from Universitas Indraprasta PGRI (UNINDRA), completed in August 2021, and a diploma from SMK PGRI 1 Jakarta from 2013 to 2015.