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Sarune Janutaite is a seasoned professional in customer success and project management, currently serving as a Customer Success Manager at Zenitech since October 2020. Prior experience includes significant roles as a Service Manager and Project Manager, where Sarune developed stakeholder relationships, managed escalations, and ensured project deliverables met client expectations. Previous positions at Auriga, Western Union, Braendler Engineering, and SERMO involved diverse responsibilities ranging from team management, contract negotiations, and coaching on Agile methodologies to overseeing project timelines and ensuring adherence to quality standards. Sarune holds a Bachelor's degree in International Business from the International Business School at Vilnius University and a Bachelor's degree in Business Administration and Management from ISCTE-IUL.