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Jonathan Demata has worked in a variety of customer service and administrative roles since 2015. Jonathan's first role was as a Customer Service Representative for Teletech in 2015, where they supported the user interface of their website and helped customers with their financial services. In 2017, they became a Front Line Associate for Balsam Brands, where they handled inquiries via email and live chat. In 2018, they worked as an Administrative Specialist for Smooth Toast, an Administrative Assistant for BioSchwartz, a Customer Service Representative for Axiscore Shop, a Customer Service Representative for Ruggable, and an Email Customer Service Specialist for Affinity Find Shopify. In 2019, they worked as an Email Administrator for Ecobrush Earth and a Customer Service Representative for Flagship One, Inc. Jonathan's current role is Senior Account Manager for Zendrop, where their main tasks include applying multiple unit discounts and updating product listing prices.

Jonathan Demata obtained their Bachelor of Business Administration - FMA from the Technological Institute of the Philippines between 2008 and 2013, with a field of study in Finance and Financial Management Services.