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Sierra Noe currently serves as the RVP of Customer Success for North America at Zendesk, overseeing a team of 70 Customer Success Managers and leaders managing $500M in annual recurring revenue. Previous experience includes leadership roles at Box, where Sierra held several positions including Head of SMB, Commercial & Mid-Market Customer Success, and Senior Customer Success Manager, focusing on team development, strategic account management, and driving organizational goals. Sierra's earlier career includes roles at Nine Dots Benefits and Insurance Services, LLC, where responsibilities involved managing employee benefits for diverse clients, and IMG and Zuora, focusing on sponsorship sales and marketing operations, respectively. Sierra holds a Bachelor of Arts in Economics from the University of California, Berkeley.