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Roy Walden is a seasoned professional with extensive experience in customer success and sales management, currently serving as a Senior Solutions Consultant at Zendesk since October 2015. Previously, Roy held various roles at Zendesk, including Solutions Consultant and Customer Success Enablement Manager, following the acquisition of BIME Analytics where Roy functioned as Account Manager. Prior to that, Roy had a successful tenure at Target from July 2006 to April 2015, culminating in the position of Executive Team Leader, focusing on guest experience and sales management with annual sales exceeding $24 million. Educational credentials include a Bachelor of Arts in East Asian Studies from The University of Kansas.