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Fabio Vilela is a seasoned software engineer with extensive experience in software development and infrastructure management. Currently serving as a Senior Software Engineer at Zendesk since December 2015, Fabio has previously held positions as a Ruby on Rails Developer and Linux infrastructure Administrator at iProperty from June 2010 to December 2015. Earlier in their career, Fabio worked as a Software Engineer at Politec and as a programmer with expertise in Java, C, JSP, and Swing at Embrapa. Fabio holds a Bachelor’s degree in Computer Science from Universidade Católica de Brasília, obtained in 2006.