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Caio Silva is an experienced Enterprise Solution Consultant at Zendesk, specializing in customized solutions for Enterprise customers in the retail sector since March 2022. Prior to this, Caio served as a Senior Solution Engineer for Oracle, showcasing the capabilities of the Oracle HCM suite from January 2020 to March 2022, and as an HR Tech Consultant focused on Workday implementations at Deloitte from August 2017 to January 2020. Earlier roles include a position as an HR Tech Business Analyst for Workday and Oracle Cloud HCM, alongside participation in the SAP Young Professional Program in 2017. Caio holds a Bachelor's Degree in Industrial Engineering from Centro Universitário de Volta Redonda - UniFOA and has pursued additional education at the University at Buffalo.