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Rod Flohr is an experienced Software Engineer at Zend, a Rogue Wave Company, since December 2006, focusing on maintaining the IBM i support queue and ensuring prompt resolution of customer cases. Rod leads technical meetings with various stakeholders to foster collaboration and shares knowledge through comprehensive documentation and a well-maintained Knowledge Base. Prior to Zend, Rod held positions as a Sr. Programmer/Analyst at PDBI, a Sr. Programmer at Banc of America Securities, and a Software Consultant at Central Garden and Pet, building a strong foundation in software development and support. Additionally, Rod contributed to procedural education, team building, and quality assurance for upcoming releases during previous roles, showcasing a commitment to continuous improvement and community engagement within the IBM i ecosystem.