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Ana Maria Dasca is an experienced professional in customer operations, currently serving as a Customer Operations Manager at Zencargo since October 2021, where previous roles include Customer Operations Coordinator and Customer Care Specialist. Prior experience includes working as a Customer Care Coordinator at Scapa Industrial from July 2019 to October 2021, and roles as Assistant Manager at Cafe North and The Coffee Pod between April 2017 and March 2017. Earlier experience includes a position as a Barista at No.1 Chocolate Factory from November 2014 to December 2015. Ana Maria Dasca holds a Certificate of Higher Education in Computing & IT and Business from The Open University and a GCSE in Accountancy and Finance from I.T.C. Rosa Luxemburg in Bologna, Italy.