Desirae Wills has a diverse work experience spanning over different industries. Desirae currently holds the position of Manager, Customer Service at Zenarate, where they are responsible for overseeing the implementation and utilization of Zenarate AI Coach, a simulation training platform used by top brands to enhance customer service. Prior to this role, Desirae worked as a Customer Service Representative and a Customer Support Specialist at the same company.
Before joining Zenarate, Desirae took a break from their career to focus on being a stay-at-home parent from September 2017 to August 2021.
Desirae'swork history also includes positions at SquareTwo Financial as a Client Services representative, at Manpower/IBM as a Hardware Specialist, and at Solid Strategies/Dean Notaries as an Administrative Assistant. Desirae began their professional career as a Crew Member at Wendy's Old Fashion Hamburgers.
Desirae Wills completed their high school education at Cherokee Trail High School from 2008 to 2012, earning a High School Diploma. Desirae then pursued a Bachelor's degree in Psychology at New England College starting in 2019 and is expected to graduate in 2023.
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