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Amal Kasmi is a seasoned professional in operational excellence, agile methodologies, and digital transformation, currently serving as a Coach and Lean et Agile Delivery Manager at Zen Value since July 2018. Responsibilities include conducting performance audits, facilitating workshops, optimizing processes, and establishing continuous improvement initiatives. Expertise encompasses supporting agile transformations, coaching teams on agile frameworks, directing customer-oriented transformation programs, and leading digital transformation initiatives, particularly in workflow and document management systems. Prior experience includes a senior consulting role at CGI Business Consulting, focusing on project management and digitalization in the financial services sector, and coordination of digital transformation programs for various organizations. Amal holds an engineering degree from CentraleSupélec and a DEUG in Mathematics and Computer Science from Pierre and Marie Curie University.