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Vicki Allen has a diverse work experience in the telecommunications industry. Vicki started their career at Daisy Group in 2008, where they held various roles such as Telephone Account Manager, Customer Service Team Leader, Diamond Service Desk Team Leader, Hosted Voice Engineer, and Premium Service Executive. In 2017, they joined Zen Internet as a Cloud Communications Engineer and later transitioned to the role of Customer Solution Architect Associate - Unified Communications. Currently, they hold the position of Customer Solutions Architect at Zen Internet, where they utilize their extensive knowledge and expertise in the field.

Vicki Allen attended Rhyddings High School in Oswaldtwistle from 1997 to 2002, where they obtained their GCSE degree. Subsequently, they enrolled at St Mary's College Blackburn from 2002 to 2004, where they pursued their A-Levels. The specific field of study for both degrees is unknown.