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Ravi Kumar is an experienced professional in the IT E-learning sector, currently serving as the Chat Team Lead (Sales) at ZaranTech since August 2017. Under this role, Ravi contributes to ZaranTech's mission to be a leading global IT training and consulting services firm. Prior to this position, Ravi functioned as a Subject Matter Expert in Sales Chat at the same company. Ravi's earlier experience includes roles as a Customer Service Executive at Shaw Academy and [24]7, along with serving as a Senior Sales Executive in the telecommunications sector and working as a Customer Service Representative for Overstock.com. Ravi holds a Bachelor's Degree in Business/Commerce from Sikkim University, obtained between 2009 and 2011.