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Evan Shearer is a Senior System Administrator at Zappos Family of Companies, leveraging expertise in device management, AWS, infrastructure as code, and configuration management with Ansible since April 2016. Previously, Evan served as a System Administrator, managing MacOS and iOS client machines through Jamf Pro, and as a Sr. IT Support Engineer, providing high-level technical support while enhancing Apple device management. Prior to Zappos, Evan worked at Geek Squad as a Sr. Remote Support Agent, delivering technical assistance and overseeing training, and also held a supervisory role managing employees across multiple departments. Early career experience includes various roles at Geek Squad, focusing on advanced technical support and repairs.